Contact us

Call us

Customer services (including repairs): (Freephone) 0800 358 3783 or 020 7245 2990 if you are abroad.  

Lines are open Monday to Friday 8.30am – 5pm.

Online services

Use our online services to make a complaint, report anti-social behaviour, order a key fob and more.

Email us

customerservices@cwh.org.uk

Write to us

CityWest Homes
21 Grosvenor place
London
SW1X 7EA

Visit us

Central area service centre

South area service centre

North area service centre

West area service centre

Local drop-in sessions

Social media

Twitter: @CityWestHomes

Facebook: facebook.com/CityWestHomes